Mahoney & Da Silva (MDS Solar) (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and protect your personal information, and the rights you have in relation to that information.
1. What Information We Collect
We may collect personal information when you:
- Contact us via phone, email, our website, or social media
- Submit an enquiry form or request a consultation
- Sign up for our eBook, guide, or other resources
- Work with us as a client, supplier, or subcontractor
The types of personal information we may collect include:
- Name
- Address and suburb
- Email address
- Phone number
- Project details and preferences
- Any other information you choose to provide
We may also collect non-identifying information about your use of our website, such as IP address, browser type, and pages visited.
2. How We Use Your Information
We collect and use personal information for purposes including:
- Responding to your enquiries and providing quotes
- Booking and conducting site visits or consultations
- Delivering building and renovation services
- Sending you relevant resources, updates, or marketing (with your consent)
- Managing accounts, contracts, and project records
- Complying with legal obligations
3. How We Store and Protect Your Information
Your personal information is stored securely in electronic and/or physical formats.
We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.
Access to personal information is restricted to team members who need it to perform their work.
4. Disclosure to Third Parties
We may share your personal information with:
- Trusted subcontractors, suppliers, or service providers involved in your project
- Legal, accounting, or regulatory bodies when required by law
- Marketing or IT providers who assist us in our business operations
- We do not sell or rent your personal information to third parties.
5. Website Tracking and Cookies
Our website may use cookies and analytics tools to enhance user experience and gather usage data. You can adjust your browser settings to refuse cookies, but this may affect site functionality.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct or update your information
- Withdraw your consent to receive marketing communications at any time
- Requests can be made by contacting us using the details below.
7. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy statements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
9. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy, please contact:
Mahoney & Da Silva (MDS Solar)
Email: admin@mahoneydasilva.com.au
Phone: 0478843755
Address: Melbourne, Victoria, Australia